The Sujnana Religious and Charitable Foundation (SRCF) takes your privacy seriously and treats all financial information about any transaction you have with them as highly confidential. In addition, SRCF does not share e-mail addresses or phone numbers of any of our donors or constituents.

SRCF deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with SRCF, we maintain the following policies:

 

• We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to The SRCF.

• We will not release or use this information for any other purpose unless we have your consent.

• We do not trade or sell your personal information to other organizations.

• We offer donors the option to be recognized anonymously.

• Donors may request, at any time, to not receive our solicitations.

• Donors may request to not receive certain mailings, such as our newsletter.

• We do not track, collect, or distribute personal information entered by those who visit our website.

• Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.

• Personal information stored in The SRCF database is protected with a secured login with authentication, assignment of a unique ID to each person with computer access, regular passcode changes, and user IDs are deactivated or terminated as needed.

• Our hosting data server provides data protection meeting PCI DSS (Payment Card Industry Data Security Standard), encrypted communication via SSL (Secure Sockets Layer) technology, intrusion detection for all devices and network nodes, state-of-the-art firewall infrastructure that detects malicious application attacks, virus protection, network load balancing devices via Citrix, and patch management, security and vulnerability monitoring and tracking, and SQL server attack protection via applications to detect SQL Injection and Cross Site Scripting Attacks.

To assure that philanthropy merits the respect and trust of the public and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we assure the following:

• To be informed of SRCF’s mission, the way it intends to use donated resources, and its capacity to use donations effectively for its intended purposes

• To be informed of the identity of those serving on the SRCF governing board, and to expect the board to exercise prudent judgment in its responsibilities

• To have access to the SRCF’s most recent financial statements

• To receive appropriate acknowledgment and recognition

• To be assured that information about their donations is handled with respect and confidentiality to the extent provided by law

• To expect that all relationships with individuals representing the to the donor will be professional

• To be informed whether those seeking donations are volunteers, employees of the organization, or hired solicitors

• To have the opportunity for their names to be deleted from mailing lists that they may intend to share

• To feel free to ask questions when making a donation and to receive prompt, truthful, and forthright answers

Donation refund policy

SRCF follows a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online. But in case of the unlikely event of an erroneous deduction or If the Donor wants to cancel/deduct the donation, The SRCF will respond within 7 working days from the date of receiving the complaint from a donor. The timely refund of the wrongly deduced amount will depend on the type of card used during the transaction. We would require proof of deduction of the donation amount and a written communication for a refund from the donor within two days after the donation.

• In such cases, if the receipt already has been issued, then the Donor needs to return the original receipt to our official address.

• In the case of a tax exemption certificate already issued, a refund will not be possible.

*International donations will require more working days for a refund

 

What information do we collect

We use personal information collected from donors for the purposes of processing payments and communicating with donors about SRCF as well as conducting the fundraising and other operations of SRCF. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check.

Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment methods. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.

To provide donors with the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through them. Such service providers include, for example, collocation facilities and bandwidth providers as well as organizations that help non-profit organizations with fundraising.

How we use that information

Donor Data may be used for these kinds of purposes:

• Distributing receipts and thanking donors for donations

• Informing donors about upcoming fundraising and other activities of SRCF

• Internal analysis, such as research and analytics

• Record keeping

• Reporting to applicable government agencies as required by law

• Surveys, metrics, and other analytical purposes

• Other purposes related to the fundraising operations

Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.

We use data gathered for payment processors and other service providers only for the purposes described in this policy.

Contact us

If you have questions about this Donor Privacy Policy or requests about the status and correctness of your donor data, please contact

Shri Krishna Vrundavana Atlanta

4946 Shiloh Rd, Cumming, GA 30040

(678)-648-5198

(669)-236-9192

skvatlanta@gmail.com

Security

We are committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Privacy of Children on Our Website

Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Other Disclosures

We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service. Updates

We may change the Donor Privacy Policy from time to time. Any changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community but not necessarily. You should periodically check this page for any changes to the current policy.

Data Retention

We seek to retain donor-related information only as needed to fulfill the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in India may require them to keep contact information and contribution level of donors on file.

Rights

You have certain rights concerning the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to unless we are otherwise required to keep it.